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MYSTERY GIFT
Shipping policy
Thank you for shopping with Voicerts!
General Delivery Time: 6-15 days
Expedited Shipping Delivery Time: 4-7 days (Default DHL/FedEx)
Shipping Rules（PO BOX and APO/FPO addresses is not available now.）
Total Delivery Time = Processing Time + Shipping Time(depending on your location)
*NOTE: Auckland could not supported to ship at present. If you are not sure whether delivery is available in your area, please contact our online customer service (support@voicerts.com) for consultation.
Tracking
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You will receive an email when your order has been shipped. A tracking number will be provided (the tracking number will be active within 24 hours). Please note: This may take longer during events or holidays.
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Tracking information may take 48 to 72 hours to update.
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If you cannot track your package normally, please contact us and we will resolve this issue within 48 hours.
Return Policy
- Return within 30 days from the delivered date.
- Make sure that all items in the packaging are intact!
- Items received unused, undamaged and in original package.
- Return shipping fee is paid by buyer.
- Final sale items are not eligible for return or exchange.
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